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Data Protection Policy

Takabat11 Privacy Policy – Our Commitment to Protecting Your Data

Here you'll find a clear explanation of how takabat11 collects your personal data, how it's used, and how it's kept secure.

Last Updated: January 2026
SSL 256-bit
Encryption
GDPR
Agreed Policies
Data Sales
Prohibited
Your Control
Delete Data
Data Retention Policy
Your data is stored on secure servers at takabat11. Even after account closure, certain information is retained for as long as legally required, then permanently deleted.
Data Sharing Restrictions
Your personal information is never sold to third parties. It is only shared with partners who need it to deliver our services, or when required by law.
Identity Protection
Your identity is protected at all times with two-factor authentication (2FA) and an advanced fraud detection system.
Manage Your Preferences
You can manage your marketing email preferences, cookie settings, and data usage limits directly from your account settings.
Data Update Facility
You can update your registered information at any time. Keeping your details accurate is important for both you and us.
Secure Cloud Storage
All data is stored on encrypted cloud servers. Regular security audits and backups are carried out.
1

Introduction to This Policy

Takabat11 takes your privacy very seriously. This Privacy Policy explains what information we collect when you use the takabat11 website and mobile app, how that information is used, who it may be shared with, and how you can maintain control over it.

By using takabat11's services, you agree to this Privacy Policy. Any updates will be reflected on this page, and you will be notified directly by email for significant changes.

takabat11 never sells your personal data to third parties or shares it with other companies for advertising purposes.
2

What Data We Collect

Takabat11 collects various types of data — some you provide directly, and some is collected automatically. Details are outlined below:

Data Type No Information How We Collect
Identity Information Full name, date of birth, National ID number At the time of registration
Contact Information Email address, mobile number At the time of registration
Financial Information Payment methods, transaction history Deposit/Withdrawal Times
Device Information IP address, browser type, device model Automatically
Usage Data Game history, favorite games, login times Automatically
Communication Records Support chat, email correspondence Support Hours

We collect only the minimum information necessary. Requesting unnecessary or excessive data goes against takabat11's policy.

3

Purpose of Data Use

Takabat11 uses your information only for specific, well-defined purposes. Each purpose has a lawful basis:

  • Account Management: For registration, login, identity verification, and account security
  • Payment Processing: To process deposit and withdrawal transactions
  • Customer Support: To resolve your questions and issues
  • Security & Fraud Prevention: To detect suspicious activity
  • Legal Compliance: To meet regulatory compliance requirements
  • Service Improvement: To improve your experience on the platform
  • Legitimate Communication: To send promotions or updates with your consent
Marketing Communications

If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings — this will not affect your account or services in any way.

4

Data Sharing & Third Parties

Takabat11 shares your information with third parties only in the following limited circumstances:

  • Payment providers (bKash, Nagad, etc.): Only the information necessary to complete transactions
  • Identity Verification Services: Certified partner for KYC processing
  • Cloud Service Provider: For data storage, by partners who are bound to comply with our Privacy Policy
  • Regulatory Authorities: Where required by legal obligation
  • Law Enforcement Agencies: By court order in connection with fraud or illegal activity investigations

Before sharing data with any third party, their privacy standards are verified. takabat11 signs data processing agreements with all such partners.

We will never

Selling your data to advertising companies, using it for political purposes, or disclosing any personal information without your consent.

5

Data Security Measures

Takabat11 follows industry-leading standards to protect your information. Our security framework includes:

  • SSL 256-bit TLS Encryption: All data transmissions are secured
  • AES-256 Encryption: For stored sensitive information
  • Two-Factor Authentication (2FA): An additional layer of security for account access
  • Firewall & DDoS Protection: Protecting servers from cyberattacks
  • Regular Security Audits: Conducted by third-party cybersecurity experts
  • Staff Training: Regular data protection training
  • Access Controls: Only authorized personnel can access sensitive data

That said, no internet-based system can guarantee 100% security. Keep your password strong and never share it with anyone.

6

Cookies & Tracking Technologies

Takabat11 uses cookies and similar technologies to enhance your experience. Cookies are small files stored in your browser. The types of cookies we use:

Essential Cookies
Always On
For login sessions, security tokens, and core functionality. These cannot be disabled.
Analytics Cookies
Optional
To understand which pages are visited most and where issues occur. Only anonymous data is used.
Preference Cookies
Optional
To remember your language preference, theme, and other personal settings.
Marketing Cookies
Optional
To show you relevant offers and promotions. You can turn this off at any time.

Cookies can be managed from your browser settings. However, disabling essential cookies may affect how the platform functions.

7

Data Retention Period

We retain your information for as long as necessary — after which it is deleted or anonymized. The general policy is:

  • Active Account Information: For the duration your account is active
  • Transaction Records: Up to 5 years as required by law
  • Support Conversations: Up to 2 years
  • Usage & Log Data: Up to 1 year
  • KYC Documents: As directed by the regulatory authority

Once an account closure request is submitted, it will be processed within 30 days. Any data retained due to legal obligations will be permanently deleted once that retention period expires.

8

Your Rights

As a takabat11 member, you have the following rights over your personal data. Any request can be submitted through our support team:

Right to Access
The right to know what information we hold about you
Right to Rectification
The right to correct inaccurate or incomplete information
Right to Erasure
Request deletion of your data under certain circumstances
The right to restrict processing
Request restriction of processing of your data
Right to Data Portability
The right to receive your information in a structured, portable format
Right to Object
Right to object to the use of your data for specific purposes
9

International Data Transfers

On occasion, takabat11 may process your information outside Bangladesh for business purposes — for example, when using international cloud servers or global payment processing services.

  • All international transfers comply with GDPR and equivalent regulations
  • Adequate protections are in place before transferring data to third countries
  • Standard Contractual Clauses are used where required
International Standards

Takabat11 adheres to the highest international data protection standards. Regardless of where your data is processed, the same level of protection is always maintained.

10

Children's Privacy

Takabat11 does not collect or store data from anyone under 18. Our services are for adults only.

If we have inadvertently collected data from a minor, it will be deleted as soon as we become aware and the associated account will be closed. If you have any information regarding this, please contact support@takabat11.net.

11

Policy Changes & Contact

Takabat11 may update this Privacy Policy at any time. Notice will be provided based on the nature of the changes:

  • Minor Changes: The last updated date on this page will be changed accordingly
  • Important Changes: Email notifications and in-platform banner notices
  • Major Changes: You will be notified 30 days in advance and re-consent may be required

For any privacy-related questions or concerns, please get in touch with us: support@takabat11.net

Response Time

We respond to privacy-related requests within 30 days. For urgent matters, please reach out via live chat.

General Privacy Questions

No, never. Under no circumstances does takabat11 sell your personal data to third parties. Our business model does not rely on data sales. Only the minimum necessary information is shared for specific services such as payment processing and KYC verification.

Yes, all data beyond legal retention requirements will be deleted. Transaction records must be kept for a legally specified period, but they are subject to strict access controls. Account deletion may take up to 30 days to complete.

Your mobile banking details are protected with SSL encryption. Only the information necessary to process a transaction is shared with bKash or Nagad — never with any other party. Your PIN or password is never accessed under any circumstances.

You can turn off marketing emails from the "Notifications" section in your account settings, or simply click the "Unsubscribe" link at the bottom of any marketing email. Opting out only stops promotional messages — critical account notifications will continue as normal.
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